When we look back at the impact of COVID-19 on mental health practices, it's clear that we're dealing with more than just a temporary disruption.

In the world of business, there are as many leadership styles as there are leaders. But when we zoom in, two distinct types of CEOs often rise to the surface: the "Voyagers" and the "Architects".

Business Process Automation (BPA) stands as a cornerstone in this relentless pursuit, offering a pathway to not only streamline operations but also to enhance productivity, reduce costs, and improve customer satisfaction.

Let's delve deeper into the significance of both external innovation and internal optimization and explore the common pitfalls in managing these dual facets.